Account login issues can be caused due to a multitude of issues, a few of which are mentioned below for reference:-
- The most common issue of all is when users forget the user name of the Gmail account
- Another common issue is users forgetting their account password which leads to lose of access to the account
- Thirdly, there are times when certain Gmail accounts get blocked out, owing to the fact that there were certain security related breaches or the Gmail account was dormant for long period of time
- Apart from these, there can be other technical issues as well which may cause glitches in loading the mailbox
Now, depending upon the issue at hand, users can connect to the Gmail Customer Support team seeking their help and guidance on how to reset their account so as to obtain access to the same. Now, in case of users forgetting their user name, the retrieval of the same is fairly simple wherein users simply need to click on the help hyper link, and then enter the email address of the email account. The user name corresponding to the email address would be immediately prompted to the user. The user name, however, is not sufficient for users to gain access to the email account.
Users facing issues in account passwords can recover the same from their email portal itself as well as by connecting with the Gmail password recovery team for helping them update their contact point in the email account and then use the verification code sent to the registered email address to get access to their Gmail account. In such case, users need to change the password in the initial login itself as these are system generated codes and can cause security related issues at a later point in time.
Coming to the issue of blocked accounts, the recovery of such accounts are pretty much the same as that of password recovery issues. The necessary criteria in such cases, is that users must prove their identity before proceeding with the account recovery process. The authentication check is done by asking the keys to the hint questions which are registered to the email account. Once the identity of the user is confirmed, the same process is followed and users are shared a code which can be used to recover their account.
The Gmail Technical Support team can always be approached for support via any of their support platforms which include mail, toll free call option, and chat and via social media.